Questions & Answers
Have any questions?
Find answers here.
Common questions about our services and process. If you don’t find what you’re looking for, call us at 707·252·7227.
How fast can you come out?
Call us and we’ll give you a real window and we’ll keep it.
Repair or replace?
We’ll tell you honestly. If a repair buys you good years, we’ll say so.
Do you service all brands?
Yes. We install Bryant, and we repair what’s already in your home.
Is the quote really fixed?
Yes. The number we give is the number you pay.
How often should I service my system?
Once a year for heating and once for cooling is the standard, and it pays for itself in reliability.
Will you try to sell me a new system?
No. We’ll tell you the truth about where yours stands.
Furnace or heat pump?
We’ll lay out the trade-offs for your house and let you decide.
Can you keep my old system going another year?
Often yes, and we’ll tell you if it’s worth it.
Can you help during smoke season?
Yes. Proper filtration and a sealed, well-run system make a real difference indoors.
Is my house too dry, or too humid?
We can measure it and tell you, and fix it if it’s worth fixing.
What temperature and humidity should my cellar hold?
We’ll set targets to your collection and your space, and build to hold them.
Do you work with general contractors?
Yes, and the earlier the better.
Can you handle high-end and complex systems?
Wine cellars, tasting rooms, and complex builds are exactly our background.